FAQ and SHIPPING/RETURN POLICIES

Handmade Ornaments & Original Paintings

Are these one-of-a-kind?
Yes! Every ornament and painting is hand-painted by me, so no two are ever alike. They’re meant to be little heirlooms you can treasure for years to come.
How long will shipping take?
I carefully package each piece myself, and most orders ship within 7–10 business days. During the holidays, please allow a little extra time as I wrap and prepare everything with care.
How are they packaged?
Ornaments arrive in their own protective keepsake box, ready for gifting or safe storage. Paintings are wrapped flat and secured for the journey to you.
Do you include gift notes?
Yes — I’d be happy to include a handwritten gift note. Just leave your message in the order notes at checkout.
Will the ribbon always match what’s shown?
Yes! Each ornament is finished with a raw silk ribbon that I’ve chosen specifically to complement the painting — what you see in the listing is what you’ll receive.
When are ornaments available?
I release ornaments twice a year: during Christmas in July, and again in the holiday season. Once a collection is sold out, it won’t be restocked.
Can I return or exchange?
Because each piece is original, all sales are final. If something arrives damaged, just reach out within 5 days with photos and I’ll make it right.
Do you take custom requests?
Sometimes, yes! I love working on meaningful commissions when I can. Reach out through the Contact page to see if I’m accepting custom work at the moment.

How are your prints made?
Each print is produced on museum-quality fine art paper with archival inks, giving you a beautiful reproduction designed to last for generations.
When will my print arrive?
Prints are made to order and usually ship within 7–10 business days. Delivery times may vary slightly depending on your location.
Will the colors match what I see online?
I photograph everything in natural light, but screen settings can vary. Collectors often tell me the prints look even richer and more detailed in person.
Do you offer different print sizes?
Yes, I offer a selection of popular sizes. You’ll see the options listed on each product page.
Do you offer framing?
Prints are sold unframed so you can choose a frame that fits your own style. For longevity, I recommend using UV-protective glass.
What if my print arrives damaged?
If there’s ever an issue, just send me photos along with your order details and I’ll send a replacement right away.
Can I return a print?
Because prints are created just for you, all sales are final. Damaged or defective prints will always be replaced.